Word Starts Producing Dumb, "Resting on the line" double quote marks.

 Word Starts Producing Dumb, "Resting on the line" double quote marks.

It sounds like your document's language or autocorrect settings might be causing the issue with quotation marks. Here are a few steps to help you revert to normal upper double quotation marks:

1. Check the Language Settings:

   • Go to the Review tab in Word.
   • Click on Language and then Set Proofing Language.
   • Make sure the language is set to English (United States) or another variant that uses standard quotation marks.
   • NOTE:  YES, MY "PROOFING LANGUAGE" MYSTERIOUS BECAME FRENCH

2. Disable AutoFormat for Smart Quotes:

   • Go to the File tab and select Options.
   • In the Word Options dialog box, select Proofing from the list on the left.
   • Click on AutoCorrect Options....
   • Go to the AutoFormat As You Type tab.
   • Uncheck the box that says “Replace as you type” for "Straight quotes" with “smart quotes.”
   • Also, do the same under the AutoFormat tab for consistency.

3. Replace All Lower Double Marks:

   • If the incorrect quotation marks are already in the document, you can use the Find and Replace feature to replace them:
     • Press Ctrl + H to open the Find and Replace dialog box.
     • In the "Find what" field, type the incorrect quotation mark (« or »).
     • In the "Replace with" field, type the correct quotation mark (" or ").
     • Click Replace All.

These steps should restore the normal upper double quotation marks. Let me know if you need further assistance!